SERVING BUSINESSES IN STRATFORD UPON AVON AND THE SURROUNDING TOWNS
Hathaway Cleaning Services has been supporting local businesses since 2001. We focus on professional and commercial office spaces – helping businesses create the right working environment for their customers and their people. Call Carole on 01789 294640 or 07787 344238 – or just click below to fill in our contact form for a free initial consultation to ensure you get what best suits your business.
IT IS ALL ABOUT YOUR BUSINESS!
MAKING IT WORK FOR YOU
At Hathaway’s we get what it means to be a business support service – it is about getting the brief right and then providing a great yet unobtrusive service that lets you get on with what you do best – whilst we do what we do best! It is simply all about your business and what you need from your cleaning service to maintain your office environment – to support your brand and your people.
You LOCAL Professional Commercial Cleaning Provider
We specialise in professional and commercial business environments. In addition we support some of our clients in their homes as well. We offer daily, regular weekly and one off deep cleans. The word ‘Local’ is important to us – we deliberately limit the area we work within and we always recruit teams local to you – so that it is convenient for you and our team members.
WHAT OUR CUSTOMERS SAY ...
We call it ‘Hathaways Way’ – to ensure we cover all the bases – with you and when training our team. Our priority is serving you – our customer – you are at the heart of our business – we aim to meet and regularly exceed your expectations. This all begins by ensuring we ask the right questions, to get the scope correct, so that the specification we give you is spot on, to meet your requirements.
WHAT OUR CUSTOMERS WANT
We seek to be competitive, and most importantly give you great value for the service we provide. You will know exactly what we provide for the money you spend. Our specifications are the foundation document for you to get the right service and for our cleaners to deliver it consistently. We make it clear what we do and how often. We back up what we say with a no quibble 100% guarantee on all our work.
We build your team and they work for you, so that, they get to know your needs. Each cleaner is trained on, and has responsibility for, their area of work. They are set work standards to meet or hopefully exceed customer expectations – we assess their work with you on these criteria regularly.
Local To You
We do not employ roving teams of cleaners – we prefer a dedicated team of people who live locally near your site. You also have a direct line to Carole, our MD, as she wants to maintain a local, personal, friendly service – for all our customers. She also arranges for cover during holidays and for sickness – so you can remain confident that your service will be delivered as promised.
We have built up a solid reputation for producing an efficient, high quality service. We have a tried and trusted professional approach to cleaning our customers commercial premises – focused on their business needs. It is clearly detailed in our customer manuals and includes all our methodologies outlined in Hathaways Way. We keep things simple and clear in our terms and conditions – so you know exactly where you stand and so do we.
Reliability means more than just turning up – it means you can rely on us to turn up at a time convenient for you. Consistency is crucial for our customers – knowing the job will be done as promised – the right time, the right way and by the right team. We take that promise we made to take care of your needs seriously.
This is about attitude and mindset. We encourage our team to look for ways to be helpful and to communicate well with you – this means any feedback, potential concerns or adhoc requests for specific support can be dealt with quickly and easily.
Whilst our focus is on our customers and their business needs – we also ensure our people are treated well. Unusually for our industry – but very important for us, is that, we pay the living wage and provide holiday pay for our employees. We also offer regular training and incentives for the team. We believe in investing in our people because it is the right thing to do and it means our people stay with us.
CREATING THE RIGHT ENVIRONMENT TO RETURN Helping our Customers open their businesses back up As we work our way through these challenging times – we recognise Companies are now planning for reopening their business premises. As health and hygiene take on a new focus – there is far more emphasis on cleanliness in the workplace […]
GET IN TOUCH
We are based from Stratford and we currently have local teams in Stratford, Alcester, Leamington and Redditch. Our business territory is focused on the major Warwickshire towns shown on the map – we want to ensure we keep our local teams to support your business and always offer you direct contact with our Senior Managers and Team Leaders.
If you would like to talk through with us about how we might support your business – you can either complete the email enquiry form by clicking on the button below and we will come back to you promptly or simply call Carole on 01789 294640 to have a chat.
Also if you are interested in potential job opportunities with Hathaway Cleaning Services – just send us a note with your details, or a CV, if you have one. Send it to firstname.lastname@example.org .